Rotana Books Oracle Cloud to Boost Its Hotel Operations

Rotana has chosen Oracle Cloud to enhance its hotel operations and improve guest experiences and support its growth plans. With Oracle Hospitality OPERA Cloud, Rotana is streamlining its data and core hotel management processes to deliver more modern and connected experiences to its staff and guests. By standardizing on the Oracle OPERA Cloud hospitality platform, Rotana is improving the efficiency of its 79 hotels worldwide. Thirty properties are already benefiting from OPERA Cloud, with the rest expected to go live by the end of 2026.

Rotana’s Chief Information Officer, Dominic Carr, emphasized the importance of having a modern, secure cloud-based platform like OPERA Cloud to centralize support and maintain consistency across all properties. This allows Rotana to innovate constantly and meet guest expectations. With OPERA Cloud, Rotana can adapt to market changes and scale its operations while offering more personalized services to its six million annual visitors.

The integration of existing internal applications and third-party solutions through the Oracle Hospitality Integration Platform (OHIP) will enable Rotana to deliver innovative new functionality to support its business, staff, and guests. The use of Oracle’s secure modern hospitality platform allows Rotana to leverage data intelligence for operational excellence and enhance the guest experience.

Rotana currently operates 79 hotels across the Middle East, Africa, Eastern Europe, and Türkiye, welcoming over six million guests annually. The company’s pipeline includes 7,381 keys spanning six distinctive brands.

Oracle Hospitality brings over 45 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. Their solutions enable customers to deliver personalized guest experiences, maximize profitability, and encourage loyalty. Oracle’s OPERA Cloud property management and distribution, Simphony point-of-sale, reporting and analytics, and guest engagement solutions accelerate innovation, increase revenue, lower IT costs, and maximize operating efficiency.