MacNaughton Hospitality Partners With Stayntouch

In Bethesda, Maryland, Stayntouch has enhanced its collaboration with MacNaughton Hospitality, which owns and manages Waikiki Malia, Lotus Honolulu, and Hotel Renew in Oahu. The partnership involves Stayntouch’s PMS platform enhancing operations at MacNaughton’s properties to provide tailored guest services and ensure operational effectiveness.

MacNaughton Hospitality offers three different ways for travelers to immerse themselves in Hawaii, blending hospitality, amenities, and a connection to the local culture and community. The properties under MacNaughton share a dedication to service and local values.

Carmine Iommazzo, the vice president of hospitality at MacNaughton Hospitality, praised the benefits of Stayntouch PMS in streamlining operations at their three hotels. The platform has optimized efficiency, freeing up time for the team to focus on creating meaningful experiences for guests. The speed, automation, and mobile capabilities of the platform have facilitated the delivery of personalized and responsive service, allowing MacNaughton Hospitality to remain competitive in Hawaii’s renowned hospitality market.

Priya Rajamani, the senior vice president of implementation and support at Stayntouch, highlighted how MacNaughton Hospitality embodies genuine local hospitality, and how Stayntouch is pleased to support this ethos with technology that emphasizes flexibility, efficiency, and personalized service. Stayntouch’s PMS equips the MacNaughton team with the necessary tools to seamlessly manage multiple properties while continuing to provide the warm and memorable guest experiences that define their brand.