Elon Musk’s X temporarily down for tens of thousands of users

In the Oval Office of the White House in Washington, D.C., U.S., on May 21, 2025, Elon Musk observed as U.S. President Donald Trump met with South African President Cyril Ramaphosa. The event was captured by Kevin Lamarque | Reuters.

On Saturday morning, the social media platform X, owned by Elon Musk, experienced a brief outage, causing tens of thousands of users to be unable to access the site. Around 25,000 users encountered issues with the platform, as reported by the analytics platform Downdetector, which collects data from users to track problems with various platforms. Approximately 21,000 users reported problems shortly after 8:30 a.m. ET, according to the analytics platform’s data. While most issues were resolved by 10 a.m., some users faced intermittent problems with the platform until around 11 a.m.

This outage marked the second time in less than a week that users had trouble with the platform, following another outage on Thursday. Musk acknowledged the need for significant operational improvements due to the recent uptime issues. Musk, in response to the Saturday outage, stated on X, “The failover redundancy should have worked, but did not.” He also mentioned that he would be dedicating extensive hours to work and even sleeping in conference/server/factory rooms.

Musk, the billionaire founder of Tesla and SpaceX, emphasized the importance of focusing on the companies as critical technologies are being implemented. X did not immediately provide a comment to CNBC’s request, and further details regarding the cause of the outage were not disclosed.

Since Musk acquired X in 2022, formerly known as Twitter, the platform has experienced numerous widespread outages. In March, the site faced another outage, which Musk attributed to a “massive cyberattack,” emphasizing that while they encounter attacks daily, this one was executed with substantial resources.