Innovation in hospitality: Insights from a Forbes Travel Guide executive

Learn about the distinction through an image by Revinate, Inc.

The journey to achieving guest connection through an image by Revinate, Inc.

In the latest Hotel Moment episode, discover whether you are compromising guest satisfaction to cut costs or making strategic technology choices that boost staff efficiency and guest happiness. Stuart Greif, Executive Vice President, Chief Strategy, Innovation & Operating Officer at Forbes Travel Guide, joins Revinate CMO Karen Stephens to discuss the impact of AI technology on hotels. Gain insights into practical applications of this technology within your tech infrastructure while ensuring hospitality remains the core focus. Tune in to explore how to navigate technological innovation in the hospitality sector and identify essential service standards to remind your teams of the essence of the hotel experience.

About the host

Karen Stephens, the Chief Marketing Officer at Revinate, focuses on driving sustainable growth by enhancing Revinate’s brand value, product marketing, and customer acquisition strategies. Leveraging her strong relationships with leaders in the hospitality industry, Karen plays a pivotal role in establishing strategic partnerships. She is also the host of The Hotel Moment Podcast, where she engages in conversations with prominent figures in the hospitality field. With over 11 years at Revinate, Karen has led the global Go-To-Market teams, achieving the highest booking quarter in Q4 2023 during her tenure as Chief Revenue Officer. With over 25 years of experience in global hospitality technology and online distribution, Karen has managed accounts for leading travel and hospitality firms like Travelocity and lastminute.com.

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Revinate, Inc.